Creanova

Privacy and Cookie Policy

This page provides information of the processing operations performed on the personal data of the users visiting the website www.creanovagroup.com (hereinafter, the "website"), pursuant to Article 13 of the Regulation (EU) 2016/679 (“GDPR”).

The information provided below does not concern other online websites, pages or services that can be accessed via hyperlinks on the above website.

DATA CONTROLLER

Creanova S.r.l., via Napoleona 9, 22100 Como (CO), Italy, VAT No.: IT0310377013, e-mail: info@creanovagroup.com, certified e-mail: admin@pec.creanova.it.

CATEGORIES OF PERSONAL DATA

a) Browsing data

The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are necessary to use web-based services and are also processed in order to extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and check functioning of the services.

Browsing data are kept for no longer than seven days (except where judicial authorities need such data for establishing the commission of criminal offences).

b) Data communicated by users

Sending messages, on the basis of the user’s free, voluntary, explicit choice, to the joint controllers’ contact addresses, or sending private messages to the joint controllers’ social media pages and profiles (where this option is available), and filling in and sending the forms made available on this website websites entail the acquisition of the sender’s contact information – which is necessary to provide a reply – as well as of any and all the personal data communicated in that manner.

c) Cookies and other tracking devices

Cookies are small text files that can be used by a website to enhance the efficiency of the user’s experience. This website uses cookies to personalize contents and ads, as well as to provide the social media functionality and to analyze the web traffic.

We may share user’s information related to the use of this website with partners dealing with web data analysis, social media and advertising. Furthermore, partners may combine this information with other information the user has provided them or they have collected from his use of their services.

Additionally, according to the current legislation, cookies may be stored in the user’s device if considered necessary for the website going, whereas other cookies require the data subject’s consent.

This website uses the following cookies:

  • session cookies, which are not stored on the user’s computer permanently and are not retained when you close your browser. They are strictly limited to the transmission of the session identifiers with random numbers set up by the server and they are necessary to allow the safe browsing of the website;
  • analytics cookies, necessary to collect users' information (how many users visit the website and how), in an aggregate form. This website makes use of Google Analytics service. Read more about its cookie policy here.
  • Facebook pixel, a statistical data collection tool able to value the advertising effectiveness, including people's activity on the website. For further details read here.
  • Google cookies, to direct or redirect users on the website, through Google AdWords and Google Remarketing tools. Read more here.
  • LinkedIn pixel, a statistical data collection tool able to value the advertising effectiveness, including people’s activity on the website. For further information read the LinkedIn Privacy.

Click here for the complete cookies list.

The user can enable or disable cookies by changing the settings of his navigation browser, following the instructions of the relevant providers available to the links listed below:


In addition, the anonymous browsing mode, through the browsers that support it, prevents from the saving of cookies and browsing data.

PURPOSES AND LEGAL BASIS FOR THE PROCESSING

Personal data provided will be processed for the following purposes:

a) performance of a contract or pre-contractual measures:

  • website browsing;
  • to meet the users’ requests;

b) pursuit of data controller’s legitimate interest:

  • to ensure website security and function (the interest of the data controller is represented by the need to keep the website functioning and to prevent it from any kind of unlawful action).
  • to carry out direct marketing activities by sending e-mails to the data controller’s customers for products and/or services provided or assimilable to them (it is in the interest of the data controller to hold a relationship with customers, as defined by the GDPR and by the Italian Legislative Decree 196/2003);

c) with the data subject’s consent:

  • using profiling cookies and third party cookies;
  • sending policy and promotional communications via e-mail, phone, mail, social network and newsletters.

DATA PROVISION

Being necessary for the website working and to allow the browsing, the provision of data browsing and the use of technical cookies are not optional.

When completing a contact form, the data provision is mandatory in the fields marked as mandatory with asterisk (*) and optional in the other cases. Failure to provide mandatory data, prevent you from ending the procedure.

PROCESSING METHODS

Processing takes place digitally, through collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, deletion and destruction of data.

PROCESSING DURATION

Browsing data persist for no longer than seven days. Cookies duration is described in the cookies’ list. Personal data voluntarily provided by the user, are processed for the time required to process your request and kept for ten years. Direct marketing activity will continue for no longer than twenty-four months from the last commercial contact with the customer, except for the object to processing, which can be expressed at any time. The sending of information and promotional communications will continue until the withdrawal of consent. In case of particular legal obligations, the processing of information will continue, in accordance with the current legislation.

DATA RECIPIENTS

Personal data are processed by authorized staff from the data controller and external subjects, identified as data managers or independent data controllers, whose list may be requested from the data controller.

DATA SUBJECTS' RIGHTS

The data subject is entitled to the rights set forth in Article 12 et seq. of Regulation (EU) 2016/679. Precisely, such rights include the right:

  • to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability;
  • to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
  • to lodge a complaint with a supervisory authority.

In order to exercise the above-mentioned rights, it is possible to contact the data controller.


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